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Feedback & Complaints

Feel free to share your feedback

Feedback and Complaints Form

We appreciate your feedback as it helps us improve our services. Please provide us with detailed information to help us understand your feedback or complaint better.

Feedback & Complaints Form

Section I- Personal Information

Full Name

Contact Number

Date

Section II- Feedback or Complaint

Please provide a concise description of your complaints and be as specific as possible.

Briefly describe your feedback/complaint. What are the main issues?

When did the incident/issue causing you concern first occur? If there is a series of events, please provide dates.

If the incident/issue occurred more than 3 months ago, what are the reasons for not raising it before?

Have you tried to resolve the matter informally?

Yes

If yes, what was the outcome?

If no, briefly explain why you have not tried to resolve the matter on an informal basis?

Where there witnesses to the incident/issue?

Yes

If yes, provide names of witnesses

Section III- Proposed Solution
Briefly describe how would you see or recommend your feedback or complaint be addressed or resolved?

How would you like us to reconnect with you to respond to your feedback/complaints?

I don’t require a response, but I wanted to voice my concern

Phone

In person

Through an alternative Contact, please mention the name and contact number of the alternative individual:

If alternative contact, please add name and contact number

I confirm that the information I have provided is true and accurate.

Yes

Anar is a non-profit in Bethlehem, Palestine, supporting children affected by violence through psychosocial and creative support.

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